Terms & Conditions

Website: www.annacantalinipsychotherapy.com

Practice Owner: Anna Cantalini, MA, RP (Registered Psychotherapist)

1. Acceptance of Terms

By accessing or using www.annacantalinipsychotherapy.com (the "Website"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the site.

2. Informational Purposes Only — Not Medical or Crisis Advice

  • Educational Content: All content on this Website—including text, graphics, descriptions of therapeutic modalities, articles, and resource links—is provided strictly for general informational and educational purposes.

  • No Therapist-Client Relationship: Accessing this Website, reading content, submitting a web form, or booking a consultation does not constitute or establish a professional therapist-client relationship. A formal clinical relationship is established only after completing an intake process, signing informed consent documents, and holding an initial assessment session.

  • Not a Substitute for Healthcare: Content on this site is not a substitute for professional mental health assessment, diagnosis, medical advice, or crisis care. Always consult a qualified healthcare provider regarding your health or well-being.

3. Geographical Scope of Clinical Services

Anna Cantalini is a Registered Psychotherapist licensed with the College of Registered Psychotherapists of Ontario (CRPO). Psychotherapy services (in-person in Sarnia, ON, or virtually via secure telehealth) are restricted to individuals physically located within the Province of Ontario, Canada at the time of service.

4. Practice Policies, Rates, and Fees

A. Rates

Current session rates, service durations, and billing policies are outlined on the website’s Rates page. Standard psychotherapy sessions are 60 minutes billed at $175.00 CAD. Rates are subject to change with advance notice provided to active clients.

B. Direct Billing & Insurance

Services are not directly billed to insurance companies. Clients receive an official receipt following payment, which may be submitted to extended health benefit plans for reimbursement according to their personal plan coverage.

C. Cancellation & No-Show Policy

  • A minimum of 24 hours' notice is required to cancel or reschedule an appointment without charge.

  • Cancellations made with less than 24 hours' notice, or missed appointments ("no-shows"), are charged 100% of the session fee.

  • Exceptions for acute illness or unforeseen emergencies are considered on a case-by-case basis.

5. Intellectual Property

All content on this Website—including written copy, logo designs, page layouts, brand phrasing, and graphics—is the property of Anna Cantalini Psychotherapy unless otherwise noted, and is protected under Canadian and international copyright laws. Reproduction, redistribution, or commercial use without prior written permission is strictly prohibited.

6. External Links & Third-Party Platforms

This Website contains links to external websites and third-party tools (such as Jane Clinic Sites, Jane Booking, and external mental health resources). Anna Cantalini Psychotherapy does not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party platforms.

7. Limitation of Liability

Anna Cantalini Psychotherapy shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this Website or the information contained herein.

8. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted directly to this page with an updated effective date. Your continued use of the Website following any updates signifies acceptance of the revised terms.

9. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Anna Cantalini Psychotherapy

155 Front Street N, Unit 108

Sarnia, Ontario N7T 7V5

Email: annac.psychotherapy@gmail.com